Privacy Notice

Good Neighbours Rural-Peterborough is committed to protecting and respecting your privacy. This notice explains how we collect, use, and protect your personal information.

Who We Are
Good Neighbours Rural-Peterborough
Charity No: 1186197
7 Benams Close
Castor, Peterborough
PE5 7AW

Contact Details
Phone: 07765 552073
Email:hello@goodneighboursrp.org.uk

Personal Data We Collect
We collect and process the following information:

  • Names and contact details of volunteers and service users

  • Address information for service delivery

  • Emergency contact information

  • Basic health information where relevant to service provision

  • Volunteer DBS check results

How We Use Your Data


We only collect and use personal data for specific purposes:

  • Coordinating volunteer support services

  • Communicating about our services

  • Managing volunteer relationships

  • Ensuring safe service delivery

  • Maintaining records for charitable compliance

Legal Basis for Processing


We process your data under the following legal bases:

  • Consent (for marketing communications)

  • Legitimate interests (for service delivery)

  • Legal obligation (for charity compliance and safeguarding)

  • Contract (for volunteer agreements)

Data Protection Policy

Data Security
We implement appropriate security measures to protect your data:

  • Secure digital storage with password protection

  • Limited access to authorized personnel only

  • Regular security reviews

  • Secure disposal of outdated records

  • Encrypted communication channels

Your Rights
You have the right to:

  • Access your personal data

  • Request corrections to your data

  • Request deletion of your data

  • Withdraw consent for processing

  • Lodge a complaint with the Information Commissioner's Office (ICO)